BLACKTAIL CLIENT SERVICES

Return & Exchange Request

Submit your request below. All requests are reviewed against the policy applicable to the order and product.

01

Find your order

Enter your order ID or the phone number used while placing the order.

02

Your details

Use the same information connected to your order wherever possible.

03

Choose request type

Availability is controlled by BLACKTAIL and may change according to policy.

Before submitting

Exchange requests are subject to verification, product eligibility and stock availability. An unboxing video may be required for damage, defect or incorrect-item claims.

Submitting this form does not guarantee approval. Every request is reviewed against the applicable BLACKTAIL policy.