Legal Notice & Customer Support

Effective Date: 15 April 2026

This page provides BLACKTAIL’s official business, legal, and customer support information for customers using www.blacktail.in.

1. Business Information

Business Name: BLACKTAIL
Business Type: Sole Proprietorship
Website: www.blacktail.in
GSTIN: 07BWKPJ0360B1ZZ

2. Registered Address

BLACKTAIL
IX-6194/533/26, Ram Gali, Subhash Mohalla, Gandhi Nagar, New Delhi, East Delhi, Delhi, 110031

3. Customer Support Contact

For order-related queries, shipping support, Cash on Delivery verification, return requests, exchange requests, refund support, store credit support, product questions, or general assistance, customers may contact us through the details below:

Email: blacktail.co.in@gmail.com
Phone / WhatsApp: 7011726217

4. Support Hours

Tuesday to Sunday: 12:00 PM to 6:00 PM
Monday: Closed

Messages received outside support hours will be reviewed during the next working support window.

5. Order Support

For faster support, please share the following details when contacting us:

• order number

• full name

• registered phone number

• product name

• issue or request details

• photos/videos where applicable

• clear opening video for damaged, wrong, torn, missing, or defective product claims

6. Returns, Exchanges, and Refunds

Returns, exchanges, refunds, store credit, opening video requirements, product condition requirements, and return shipping charges are governed by our Return, Exchange & Refund Policy.

Customers are requested to review the policy before raising a return, exchange, refund, or claim request.

7. Shipping and Delivery

Shipping coverage, dispatch timelines, delivery estimates, Cash on Delivery, failed delivery, RTO, courier delays, and lost parcel matters are governed by our Shipping Policy.

8. Privacy and Data Requests

For privacy-related concerns, data correction, update, deletion, marketing opt-out, or personal information requests, customers may contact us at:

Email: blacktail.co.in@gmail.com
Phone / WhatsApp: 7011726217

Privacy-related matters are governed by our Privacy Policy.

9. Grievance Support

For complaints, unresolved support issues, order disputes, privacy concerns, or policy-related questions, customers may contact BLACKTAIL Support at:

Email: blacktail.co.in@gmail.com
Phone / WhatsApp: 7011726217
Address: IX-6194/533/26, Ram Gali, Subhash Mohalla, Gandhi Nagar, New Delhi, East Delhi, Delhi, 110031

BLACKTAIL will review customer concerns and try to respond within a reasonable time.

10. Official Policies

For more information, customers should review the following website policies:

• Privacy Policy

• Terms & Conditions

• Shipping Policy

• Return, Exchange & Refund Policy

• FAQs

These policies explain how BLACKTAIL handles orders, payments, shipping, delivery, returns, exchanges, refunds, privacy, customer support, and website usage.

11. Updates to This Page

BLACKTAIL may update this Legal Notice & Customer Support page from time to time. Updated versions will be posted on this page with the revised effective date.